Home > Consumer

Paying Your Utility Bill

Many utility customers pay their utility bills directly to their utility or use a payment agent that has been authorized by the utility to collect customer payments and forward them to the utility. However, some customers have begun using bill payment services that do not have any arrangements with their utility. The utilities cannot provide assurance that payments made through one of these unauthorized bill payment services will be forwarded to the utility in a timely manner or even that they will be forwarded at all.

To protect yourself and your utility service, please use caution when making your payment through a third-party bill payment service that is not authorized by your utility. Most important of all, always keep your receipt.

You may obtain a list of authorized payment agencies by contacting your utility company.


General Information:
Filing a Complaint
Understanding Your Utility Bill
Managing Your Natural Gas and Electric Utility Bills
Paying Your Utility Bill
Interest Rate for Your Utility Deposit
Winter Disconnection Rules for Electric, Gas and Steam Customers
Energy Codes
Electric Information:
Electric Assistance Program
Choosing an Energy Supplier
How Much Energy Do I Use
Core Energy Efficiency Programs
Residential Solar Installations
Environmental Disclosure FAQs
Environmental Disclosure Labels
Gas Information:
Gas Residential Low Income
Assistance Program
Energy Efficiency Programs
Telecom Information:
Lifeline Assistance Program
Choosing a Long Distance Carrier
Pre-Paid Phone Cards
Cellular Phones
Pay Phone Calls
Water Information:
Water Conservation Tips
Water Quality Information
Assistance Programs:
Fuel Assistance
Community Action Agencies
General Assistance Information

Communities Served
Regulated Companies
  - Links Disclaimer
An Official Web Site for New Hampshire Government